299 date Terms and Conditions
This page sets out all the conditions for using the 299 date platform, the policies for managing your account, and the rights and responsibilities of members. Please read these terms carefully before using the site.
General Terms
1.1 Nature of the Agreement
299 date is an online gaming and sports betting platform. Using this website or app means you fully agree to all the rules, conditions, and policies described below. These terms form a legally binding agreement between you and 299 date. If you object to any term, please refrain from using the site or app.
1.2 Scope of Application
These terms apply to the 299 date website, mobile application, and all services on the platform — including casino, slots, sports betting, live casino, and other gaming services. These terms may be updated from time to time, and the updated date will be noted here after each change.
1.3 Language and Interpretation
These terms are published in Bengali. If any translation conflicts with the original Bengali text, the Bengali text shall prevail. If there is any question about the meaning of any part of these terms, the interpretation of the 299 date authority shall be accepted.
Account Registration
2.1 Eligibility to Register
To open an account on 299 date, the following conditions must be met:
- The applicant must be at least 21 (twenty-one) years of age.
- Each person may register only one account.
- All information provided during registration must be accurate, truthful, and complete.
- Opening an account with false or misleading information is strictly prohibited.
2.2 Account Security
You are solely responsible for keeping your username, password, and all account details secure. Do not share your password with anyone, and if you log in on an unfamiliar device, make sure to log out at the end of the session. If you suspect any unauthorised access, notify 299 date support immediately.
2.3 Account Verification
To activate your account and process withdrawals, 299 date may request documents for identity verification. Failure to cooperate with this verification process may result in temporary restrictions on your account.
Age Verification
299 date strictly does not allow anyone under 21 years of age to use the site. Age is determined based on the date of birth provided at registration and may be verified using a National ID card or passport if required. If a member opens an account with a false age, the account will be cancelled and any funds in that account may be forfeited.
Deposits and Withdrawals
4.1 Deposit Terms
The following payment methods are accepted for deposits on 299 date: bKash, Nagad, Rocket, and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank, Islami Bank, and BRAC Bank). The minimum deposit amount is ৳500 (five hundred taka). Deposits are generally processed quickly, though minor delays may occur due to network issues.
4.2 Withdrawal Terms
The same methods apply for withdrawals — bKash, Nagad, Rocket, and bank transfer. The minimum withdrawal amount is ৳800 (eight hundred taka). Withdrawal requests are generally processed within 1 hour. However, account verification must be completed before a withdrawal can be made.
4.3 Source of Funds
Members must use a payment method registered in their own name. Deposits or withdrawals from third-party accounts are not permitted. If money laundering or any illegal financial transaction is suspected, 299 date reserves the right to restrict or close the account at any time.
4.4 Bonus Wagering and Withdrawals
Before withdrawing winnings earned from a bonus, the required wagering conditions must be met. The wagering requirements for each bonus are clearly stated in the relevant promotion details. For example, the welcome bonus requires wagering the bonus amount 10 times — for instance, depositing ৳1,000 earns a ৳1,000 bonus, and you must place a total of ৳10,000 in wagers against that bonus.
Bonuses and Promotions
5.1 Welcome Bonus
New members will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. The wagering requirement for this bonus is 10 times the bonus amount. A bonus is never direct cash — it only becomes withdrawable after the specified wagering is completed.
5.2 General Rules for Using Promotions
Each promotion may be claimed once, unless the relevant description states otherwise. Any attempt to misuse bonus benefits — such as claiming bonuses through multiple accounts or claiming promotions with false information — is strictly prohibited and may result in account cancellation.
5.3 Right to Cancel Bonuses
299 date reserves the right to modify, suspend, or cancel any promotion at any time. If a bonus is granted to a member by mistake or an abnormal amount is granted due to a technical error, it will be corrected.
Gaming Rules
6.1 Fair Play Conditions
All games on 299 date are operated by third-party software providers. The outcome of every game is entirely random and not predetermined. If a technical error causes an abnormal result in any game, that round will be voided and the relevant bet will be returned.
6.2 Prohibited Activities
The following activities are strictly prohibited on the 299 date platform:
- Betting using bots, automated software, or artificial strategies.
- Using multiple accounts to claim bonus or promotion benefits.
- Attempting to access another member's account.
- Attempting to undermine the platform's security systems.
- Claiming cashback or refunds using false information.
6.3 Betting Limits
Each game and betting market has its own minimum and maximum bet limits, which are displayed in the game interface. 299 date reserves the right to change the betting limits for any member if unusual betting patterns are observed.
Account Closure and Suspension
7.1 Voluntary Closure
Any member may permanently or temporarily close their account at any time. To do so, contact the 299 date support team. Any remaining balance may be withdrawn before closure, but if any active wagering requirements are unmet, those bonuses will be cancelled.
7.2 Suspension by the Authority
299 date may temporarily suspend or permanently close any account for the following reasons:
- Breach of any provision of these terms.
- Suspicion of fraud or illegal activity.
- Failure to cooperate with account verification.
- Suspicious transactions indicative of money laundering.
- Self-exclusion activated at the member's own request.
Limitation of Liability
8.1 Technical Issues
If any game or betting session is left incomplete due to internet disconnection, server outage, or a third-party software fault, 299 date will take the best possible measures, but no specific compensation can be guaranteed in such cases.
8.2 Third-Party Content
Game software and content are delivered through third-party providers. 299 date is not directly liable for the quality or performance of that software, but always works to improve the player experience.
8.3 Responsibility for Personal Decisions
Gaming and betting involve financial risk. 299 date does not guarantee any winnings and does not bear responsibility for a player's personal financial decisions. The advice to play responsibly applies at all times.
Privacy and Data Protection
299 date places the highest importance on protecting members' personal information. Full details of how your information is collected, stored, and used can be found in our Privacy Policy. By creating an account, you are also considered to have accepted those policies. All your financial transactions are kept secure through SSL encryption technology.
Members' personal information is not sold to third parties. However, information may be provided to the relevant authorities when required by law or to prevent fraud.
Responsible Gaming
299 date believes that gaming is for enjoyment and should never be a source of financial difficulty. Our Responsible Gaming page has detailed information on self-exclusion, setting deposit limits, and available support.
10.1 Self-Exclusion
If you feel that gaming is getting out of your control, you can exclude yourself from your account for a set period or permanently. Contact the support team to use this option.
10.2 Deposit Limits
Members can set daily, weekly, or monthly deposit limits to help manage their budget. Lowering a limit takes effect immediately, but increasing it will require a waiting period.
10.3 Age Limit
All services on this platform are strictly for those aged 21 and above. The 21+ age limit is a core policy of ours and we remain vigilant in enforcing it.
Amendments to Terms
299 date reserves the right to change, add to, or revise these terms at any time. After any change, the updated date will be shown at the top of this page. For significant changes, registered members will be notified by email or through the site.
If you continue to use the site after changes to the terms, you will be considered to have agreed to the new terms. It is therefore helpful for members to check this page regularly.
To learn more about 299 date, such as the platform's background and history, you can visit our About Us page.
Contact and Support
If you have any questions about these terms or need clarification on any matter, contact the 299 date support team. Support is available 7 days a week, 24 hours a day, in both Bengali and English.
For quick answers to common questions, check our FAQ section, where you'll find answers to the most frequently asked questions about accounts, payments, bonuses, and gaming.